Testimonials

Testimonials


Very Satisfied

We are renting a home that Mars Hill represents in Georgetown Texas. We are very satisfied with the service and attention that Mars Hill provides.

– Brad Huber

 

Just Good Honest Folks to Work with

Janet Mangan has gone above what anyone would expect in customer service. She helped us with a property in Georgetown while we were living in Odessa, TX. Janet made numerous phone calls to us to make sure the process went smoothly. Once in a while but not often these days you find a (real person) that cares about helping others in their time of sincere need, Janet is this person. Mars Hill Realty is fortunate to have her employed with their group.

Valerie, Jenifer and Wayne are all caring people who have made this experience of relocating our home a good one. We have worked with many Realty groups over the past 20 years and this group of people would receive a 5 star rating and higher if the scale went above 5 star. They have all excelled at customer service and at being just good honest folks to work with.

– Kyle & Sherry Nogle

Mars Hill has been Outstanding!

Over the past 13 years, I have leased a variety of homes and have dealt with different property management companies. My experience with Mars Hill has been outstanding! I love the tenant portal and the quick turnaround whenever I’ve had maintenance requests. I love that they helped me during my time with one property and then when it was time for me to move on to another neighborhood, their Sales Specialist Janet Mangan helped me find the perfect house for me and my two teenagers.

Janet listened intently to what our needs were and even though it ended up not being a house they managed, her level of service and care never waivered. I also believe that they did a fabulous job at representing their clients too. They were always fair and managed to achieve the delicate balance between Owner and Tenant.

– Sandy Darwish

A wonderful Experience

My wife and I recently moved down from Chicago to the Austin area, eventually purchasing our home in Cedar Park. Edwin Lui was very personable and professional during the entire time that he worked with us in finding our home. Even though he lives up in Round Rock and has a family of his own with two young kids, he was more than willing to sacrifice his evenings and weekends to take us out and search for homes all over the North Austin/Cedar Park/Round Rock area. He was also very accessible by email or text with any questions or concerns we had during the entire process.

We felt no pressure from him to buy quickly or settle on a house that we were not totally comfortable with, and he was very honest in his assessment of the numerous homes that we looked at. He also has great connections with lenders and mortgage brokers in the area, which gave me a lot of comfort because I was able to speak with the referred lender and make sure that financially everything was in place for the eventual purchase of our house. I even got a rate discount through the lender since Edwin referred me!

Overall a wonderful experience with Mars Hill Realty – you will not regret using them as your realtor!

– Jeremy Chen

Excellent Company

Mars Hill Property Management is an excellent company, and I am happy to refer our Greater DC and Central Texas area clients to them. Edward Lui has over ten years of experience and numerous professional qualifications to help clients achieve their maximum returns. He is also a member of NARPM (National Association of Residential Property Managers) so you know you will be getting the best property management service you can receive.

Merrilee Christiansen
(Owner/Managing Partner – Safeguard Property Management and Realty Services, LLC)

First Class Experience

Working with Mars Hill has been a fantastic experience. Valerie and the entire team are absolute professionals. My wife and I are currently overseas and the Mars Hill property management service has been a true god send to take care of our home while out of the country.

From the listing of the property, the property showings for potential residents, running credit checks, helping the residents get repair work-orders completed promptly, direct deposits and their online systems… All of it has been A+ and a first class experience. If you are looking to lease your home, you are in great hands with Mars Hill!  Keep up the awesome work y’all ! 🙂

– Andrew Warner

Speechless

I am almost speechless.  This is such an amazing team.   After a really bad experience over 4 years with another management team, I came to these guys and boy was I missing out!!! They are very organized, everything is electronic and available online. The automation of every little piece is just perfect.

The peace of mind I’ve gotten since releasing the property to them really is priceless!  If you are unhappy with your previous property management, or are in general need of property management, I would HIGHLY recommend you have a consultation and see for yourself!

– Terence Gardner